Privacy policy


Privacy Notice – Online Purchase

This privacy notice tells you about the information we collect from you when you

purchase one or more of our products via our website. In collecting this information,

we are acting as a data controller and, by law, we are required to provide you with

information about us, about why and how we use your data, and about the rights you

have over your data.

Who are we?

We are Marshall’s Industrial Ltd. Our address is Beadle Estate, Hithercroft Road,

Wallingford Oxfordshire OX10 9DG. You can contact us by post at the above

address, by email at or by telephone on +44 (0)1491 834666.

We are not required to have a data protection officer, so any enquiries about our use

of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you purchase products from us online, we ask you for your name, address,

contact telephone number and email address. (Your credit card information is not collected by us

as it is processed separately by either Worldpay or PayPal during the checkout process. You can view their

privacy policies by visiting their sites).

About Cookies and how we use them?

Cookies are small data files which are placed on your computer (or smartphone /

tablet etc) by websites, and which collect certain data from you.

Some of these cookies are crucial to the way a website works, for example keeping

track of what's in your shopping basket. Others perform less essential tasks like

storing your preferences.

If you would like more information about what cookies are, how they work, and how

to restrict their usage in your browser settings, there are many informative sites on

the internet such as

Why do we collect this information?

We will use your information to process your order and to send you your goods. We

will also send you a receipt via email and we may use your telephone number to

contact you regarding your delivery.

We require this information to process your payment, deliver your goods and fulfil

our contract with you.

What do we do with your information?

Your information is stored in our order processing system which is based with the

European Union.

We use third-party courier companies or Royal Mail to deliver your goods and we

share with them your name, address and telephone number to complete the delivery.

We do not use the information you provide to make any automated decisions that

might affect you.

We do not send or sell your information to anyone else other than those mentioned

above unless required to comply with our legal responsibilities.

How long do we keep your information for?

Unless you create an account with us, we keep your order information for up to

seven years after purchase. Your personal information associated with the order will

then be removed.

Your rights over your information

By law, you can ask us what information we hold about you, and you can ask us to

correct it if it is inaccurate.

You can also ask us to give you a copy of the information and to stop using your

information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information

provided above.

Your right to complain

If you have a complaint about our use of your information, you can contact the

Information Commissioner’s Office via their website at or write

to them at:

Information Commissioner's Office

Wycliffe House

Water Lane




This website uses etracker technology ( by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may berefused at any time, with effect for the future.